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Customer reviews

Customer reviews

 

We’re here to help keep you and your business moving. But don’t take our word for it, hear from some of our customers who have made the choice to contract hire their ADI car.

“Extremely professional & always with a smile”

Feb 26th

“I have been a customer of Hitachi Capital and its predecessor Robinsons for over 13 years. I have found them to be very professional and helpful, especially when I went from working for a large driving school to setting up my own school – Learn with Mick School of Motoring in Stockport.

“Throughout my time with them I have dealt mainly with Deborah Snedden, who has solved any queries I’ve had and has been extremely professional and always with a smile.

I would not hesitate in recommending Hitachi Capital to future ADI’s.”

Testimonial by Michael Evans, Stockport

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Reliable, easy and helpful

Dec 9th

Ian from Shakespeare driving has leased his car with Hitachi Capital since 2009 when he started his driving instructor career with Red. He now runs his own driving school – Shakespeare Driving School in Kent. “I’ve continued to lease my car with Hitachi because everyone is easy to talk to and always helpful. The reliability and choice of cars is good too.” Ian’s aim is to stand out the crowd in an area where there are lots of driving instructors to choose from and he said his pupils choose him because of his car. “I had one pupil who live next door to a driving instructor with the same make, model and year car but they chose me because the style and signwriting looked unique.”

Testimonial by Ian Shakespeare, Kent

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High praise

Sep 30th

“I would like to praise the speedy service by Max Upton. I had the unfortunate fact that my vehicle recently had to go into the garage for a timing chain issue. This was on a Friday afternoon, I had to move just one lesson. After a couple of calls to Max, it was agreed that I could have a replacement vehicle sooner and one was delivered as promised at 8am on the Saturday morning, after transferring all the mirrors badges, folders, etc to the replacement car, I was back working as normal on the Monday morning.”

Testimonial by Jonathan Bright, Kent

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High praise

Jul 22nd

After having a period of time out of work due to illness, Marc Wakeham’s contract was put on hold. He said: “My family contacted Hitachi on my behalf and my file was dealt with both care and compassion.

“When I was ready to get back behind the wheel Hitachi picked up the reigns seamlessly.” Marc has had four lease cars with us, he said: “All the handovers have been conducted professionally throughout, I cannot praise Hitachi enough.”

Testimonial by Marc Wakeham, Cardiff

First class service everytime

Apr 6th

Mark first took out a contract hire with Hitachi in 2010 after finding out about us online. He said: “I was looking online and saw that they offered the car with full maintenance included and I thought this is a better option than buying. Plus each year or 18 months I get a brand new car which is great for business and makes my lessons more attractive to learners who like the look of the new cars.”

Over the few years Mark has used a replacement car when his has been off the road for mechanical or breakdown issues. Earlier this month Mark had a breakdown on a Thursday evening but had a test booked for the following day. He said: “Hitachi have a 48 hour promise but every time I’ve needed a replacement car I’ve had it a lot sooner.”

“I rang Sheila and she arranged for a car to be dropped off the next morning. My learner passed their test and I had more tests the following week when I was still in the replacement car and they all passed too.”

Mark added: “Hitachi give a first class service every time and I can’t fault it.” Find out more about Mark O’Sullivan’s driving school

Testimonial by Mark O'Sullivan, Coventry

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Peace of mind

Mar 4th

Denise’s car had to stay in the garage after a routine service and she needed a car for the lessons and tests over the next few days. “It times like this that makes it so much better to pay monthly for a leased car. I spoke to Sheila at Hitachi and she arranged for a driver to drop a car off by 7.30am the next morning so I could pick up a pupil for a test that morning. The service was absolutely fantastic and my pupil passed her test too!” Denise has been leasing from Hitachi for three years and is happy to recommend us and often passes her account managers details to her friends. “I know Ady is always at the end of a phone if I need him.”

Testimonial by Denise Cross, Kent

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Reassurance guaranteed

Feb 3rd

Andrew has been a driving instructor for 9 years. As an independent ADI, he said having a reliable, clean and efficient car is the most important thing for customers.

“I’ve got reassurance knowing I will have a new car from Hitachi with fantastic signwriting and I can always contact them when needed.”

Andrew has hired a Citroen C3 and is currently driving a Citroen DS3. He said: “I like the colour choices in the Citroen range and it has good fuel consumption and is nice to handle and has a full size tyre.” Andrew, who is a member of DIA, runs Drive to Thrive in Yorkshire. Find out more about Drive to Thrive

Testimonial by Andrew Adams, Yorkshire

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“Hitachi have got my back”

Dec 19th

Jeffrey Hurst became a driving instructor about a year ago. He had heard good things about Hitachi and decided to get a car on contract hire. He said: “I had an accident earlier in the year and Hitachi got a replacement out to me the next day. I have always received great service from them and I know they’ve got my back.”

Testimonial by Jeffrey Hurst, Merseyside

Fantastic service!

Dec 17th

The driver was smiley and friendly and the car was clean and tidy inside. Thank you so much Deborah, I’m so pleased to be starting an exciting new part of my career as an independent, thank you Hitachi for making this happen.”

Testimonial by Liz John, LJ Learners

“Hitachi go that extra mile”

Dec 4th

“I wouldn’t hesitate to recommend Hitachi. I’ve been hiring cars from them for over 10 years and they have always been reliable and go that extra mile. The service is fantastic especially because they have provided a replacement car whenever mine has broken down.”

Testimonial by Keith Miller, Shropshire

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