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Diesel particulate filter

Diesel particulate filter

Customer care advice for diesel car drivers

Some of our customer have been experiencing issues with the diesel particulate filter (DPF) self-cleaning system. In conjunction with Vauxhall, our maintenance authorisation team are committed to try to keep you on the road and earning money. Any standard servicing items or warranty issues with your car will be dealt with promptly. In order to try to prevent any issues occurring and the potential inconvenience of your car being off the road we have produced the following FAQ.

dpf cleaning issueIf the following icon illuminates on your dash then this indicates the cleaning process is not possible and you must seek assistance at your nearest Vauxhall garage.
We will chase manufacturer warranty on your behalf at this stage, however, if the problem is caused by neglect then the fault and costs will be your responsibility.

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